Home: Zoku Integrated Commerce2025-05-24T11:36:51+00:00
Home: Zoku Integrated Commerce

See Zoku in action from June 3-5, 2025 at the NRF 2025: Retail’s Big Show APAC, Marina Bay Sands, Singapore

Unified Commerce Platform

Retail | eCommerce | F&B | Wholesale

Zoku is a unified commerce platform, delivering advanced front-office capabilities, unified operations across stores and distribution centers, seamless integration with eCommerce, marketing, and payment platforms, along with Al-driven analytics, business intelligence, and more.

Zoku is a Unified Commerce Platform for Retail, eCommerce, F&B and Distribution. It powers Store and Associate Operations, Warehouse Management, and eCommerce, and unifies digital and in-store operations across sales, fulfillment, inventory and customer experience, while leveraging the ERP to manage back-office functions and maintain a single source of truth for the enterprise.

Customers shopping in an apparel retail store while interacting with the Zoku Point of Sale at the checkout counter.

Retail

Zoku powers multi-store retail with omnichannel solutions, unifying inventory and driving operational efficiency.

Restaurant staff assisting customers at the counter with the Zoku Point of Sale system in a busy F&B setting.

Food and Beverage

Better service starts here: Centralized management and streamlined operations for quick service and full-service.

A wholesale distribution setting where a warehouse associate usies a tablet to manage stocks with the Zoku Inventory Management App.

Wholesale Distribution

Streamline and optimize your B2B operations with solutions for sales, warehouse and distribution centers, and B2B eCommerce.

Customer Feedback

Thanks to ZokuSuite’s integration, we’ve streamlined operations, reduced workload for our team, and improved stock accuracy across online and offline channels. This has greatly enhanced the customer experience and boosted sales conversions.

Jasmine Lim, eCommerce Manager, Melissa Shoes 

Implementation Delivers Big Results
We recently implemented Zoku POS across 110+ stores, streamlining operations and improving efficiency with great success. Zoku’s seamless integration with NetSuite ERP has significantly reduced the amount of labor required to translate data between the two systems. This SuiteApp has not only saved time but also minimized errors and ensured accurate and up-to-date information across all stores. Overall, Zoku POS has proven to be a game-changer in enhancing operational efficiency and effectiveness for our business spread over multiple locations nationwide.

Jasper, Marketing Director, Red & White Wine and Spirit

Zoku’s platform transformed how we manage our 50+ stores. Real-time data synchronization and streamlined operations have made a huge difference in our daily efficiency.

Cesar Cruz Castillo, Business Applications Manager, Cloe Moda

 

Power Unified In-Store and Online Commerce

ZOKU applications: POS, logistics, business intelligence, big data analytics, document automation, and NetSuite integration.

Run all your retail operations in one place with Zoku.
From store to warehouse to eCommerce, manage inventory, orders, and fulfillment with a unified platform designed for multi-location and omnichannel businesses.

Connect every step of the customer journey.
Zoku brings together online and in-store operations—enabling real-time inventory, seamless order processing, and consistent customer experiences across all channels.

Reporting, Dashboards, Insights & AI

Zoku empowers retail, F&B, and distribution businesses with powerful reporting and analytics designed for every role — from store associates to head office leadership.

Track store-level performance in real time with intuitive POS dashboards that highlight daily sales, transaction trends, and team progress toward performance goals. At the back office, enterprise-grade reporting gives decision-makers instant access to consolidated data across all locations, channels, and functions — including sales, inventory, fulfillment, and customer behavior.

Built-in analytics surface key trends, while advanced filters and drill-downs allow teams to monitor KPIs, identify anomalies, and take action faster. With optional AI-powered insights, Zoku helps detect sales patterns, flag exceptions, and forecast demand, enabling smarter decisions across the business.

Centralized real-time insight with NetSuite POS | Zoku integrated commerce

Zoku connects every part of the retail and distribution business, linking in-store operations, eCommerce, inventory, financials, warehouse, ERP, and payment processing into one seamless ecosystem. At the core is Zoku Sync, a cloud integration service that enables real-time data flow and works with any commerce API, allowing businesses to unify third-party platforms, services, and customer channels. The result is a fully integrated experience across sales, fulfillment, and customer engagement—both online and in-store.

Home: Zoku Integrated Commerce

Move Beyond Patchwork Systems

Whether you’re a multi-store retail or F&B operator — with or without an online presence — a wholesale distributor with field sales, inventory, and B2B eCommerce, or a B2C eCommerce company looking to scale, Zoku brings every part of your business together in one unified platform.

Instead of relying on point-to-point integrations and disconnected systems, Zoku centralizes operations across sales channels, warehouses, payments, fulfillment, and back-office processes. One platform, built for the realities of modern commerce.

With Zoku, you can:

  • Run stores, warehouses, field sales, and eCommerce on a single platform
  • Gain real-time visibility across inventory, sales, fulfillment, and customer activity
  • Deliver consistent customer experiences across all touchpoints
  • Improve decisions with built-in reports, dashboards, and AI-driven insights
  • Integrate seamlessly with platforms like Shopify, Magento, Square, and Azure

Zoku has its own modules, unifies leading back-office, eCommerce, and payment platforms, and includes a cloud integration platform to bring any other commerce system into the unified environment.

Zoku isn’t just a connector between systems or a loose collection of modules. It is the unified commerce backbone that replaces the patchwork of POS systems, ERPs, inventory systems, eCommerce platforms, and point-to-point integrations. Built for scale, speed, and control, Zoku gives modern businesses a clear path forward without the complexity.

Ready to elevate your business with Zoku?

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