F&B TRANSFORMATION2024-11-30T14:41:59+00:00

Streamline your Food and Beverage operations across subsidiaries, branches, franchises and outlets, growing profitably by increasing revenues and cutting costs:

  • Does management of orders, inventory, accounting, procurement take valuable time better spent growing your business?
  • Can you seamlessly integrate Accounting, Inventory Management, Logistics, HR & Payroll, Kitchens, POS and Digital Channels to give you a 360-degree view of your operations and customers?
  • Do you have the data and analytical tools you need to make the right decisions at the right times – forecasting sales, inventory, calculating recipe costs, etc ?
  • Can you replace complicated software integrations with an integrated, unified, API-based solution

NetSuite for Food and Beverage

Zoku for F&B integration is the key to enabling wrap-around innovation optimizing the profitability of recipes and menus, technology, supply chain, back office and the overall customer experience across all channels.

Don’t undermine your restaurant business with half-baked solutions.

Zoku’s first of its kind Restaurant Management Suite offers a best of class integrated solution for F&B operators large and small, backed by a global company with a development team continuously enhancing product features and a dedicated 24/7 global support team.

Zoku for F&B

An all-inclusive, cloud-based Restaurant Management suite, combining Kitchen Display System (KDS), POS, Kiosk/and Tablet Ordering, Mobile and Website Ordering, CRM, Central Kitchen, Inventory & Order management and financials in a unified, fully integrated solution.

Zoku for F&B helps QSR, Table Service and Bar operators grow much more profitably by streamlining their operations and building customer loyalty with a 360-degree view of their multi-branch enterprise and consumer interactions across all consumer touch points, online and in all physical outlets.

Zoku for F&B integration is the key to enabling wrap-around innovation optimizing the profitability of recipes and menus, technology, supply chain, back office and the overall customer experience across all channels.

An omnichannel POS gives you 360-degree visibility and operational control all areas of your operations across all online and physical points of sale. Advanced Analytics and Business Intelligence modules deliver the transparency and deep insight. Drill down and filter all data to discover inefficiencies and bottlenecks. Share that data instantly in real-time to the relevant managers and staff. Generate the in-depth reports you need to see what’s happening anytime.

AI-driven Business Intelligence and Analytics to deepen insights into every aspect of operations, and Document Automation to reduce paperwork and streamline internal and customer-facing business processes.

At every operational level, Managers have the relevant personalized view and deep insight they need to supervise what’s happening in their territory and how to make things run more smoothly, efficiently and profitably.

Zoku is an end-to-end integrated software management suite specifically designed for F&B operators, including QSRs, table service restaurants and bars.

It unifies all systems and processes within your organization, linking all front of house and online customer touch points with your kitchen and back office systems in an omni-channel context, powered by the world’s most advanced Accounting, Inventory Management, Food Manufacturing, Procurement and CRM modules.

ZOKU for F&B Suite empowers you to streamline all logistics, product, sales data and reporting in a unified system with a single data repository.

Automated Inventory management for calculating preferred stocking levels, lead times and re-order points for each individual restaurant. Recipe and menu management to ensure that all required ingredients reach the right kitchen with the right stock levels. Comprehensive financial management with end-to-end real-time reporting at the local, regional and headquarter levels.

Start enjoying smooth operations and say goodbye to fragmented system and point-to-point software patches and expensive proprietary software.

ZOKU provides a unified data repository serving as the single source of truth, supporting Accounting, Purchasing, Inventory, Logistics, CRM and PoS “under one roof.” A cloud-based integration layer seamlessly connects via API all consumer channels, marketplaces, back office management systems, 3PLs and payment processors.

For what type of food and beverage establishments is Zoku’s F&B Point Of Sale Suitable for ?2023-03-02T19:34:34+00:00

Zoku’s Food and Beverage Point of Sale is suitable for both Café/QSR establishments where the consumers order at the counter, as well as restaurants with table seating where the waiting staff can use a tablet with Zoku’s software to take orders from customers and send them to the kitchen. Certain core features such as kitchen and recipe management, order management and wastage management are common for both flavours of Zoku’s POS and others are specific to counter service and table service operations.

Are there any advantages in implementing an ERP system for growing F&B operators ?2023-06-14T03:19:59+00:00

As disused in a previous question, there are key business reasons an F&B operator should invest in technology and an Enterprise Resource Planning (ERP) system can cover several (but not all) of these reasons, including:

  • Streamlined operations by integrating various functions, such as accounting, inventory management, and procurement, into a single system. This can reduce manual processes and improve efficiency.
  • Enhanced, real-time visibility into their business operations, such as inventory levels, sales data, and supplier performance. This can help operators make informed decisions and respond quickly to changes in the market.
  • Improved inventory management by tracking stock levels, monitoring expiration dates, and automating stock replenishment. This can reduce waste and ensure that ingredients are always available when needed.
  • Increased accuracy by reducing errors and manual data entry. This can help operators avoid mistakes and improve customer satisfaction.
  • Cost savings: Reduce costs by improving inventory management, automating processes, recipe management and consumption and optimizing labor scheduling.
  • Better financial management with tools to manage financial transactions, such as accounts receivable and payable, payroll, and tax compliance. This can help operators improve cash flow and financial reporting.
What is a food and beverage management system ?2023-03-02T19:32:38+00:00

A food and beverage management system is a software solution that helps businesses in the food and beverage industry manage their operations more efficiently. It is designed to streamline processes related to inventory management, ordering, menu planning, staffing, and financial reporting.

Food and beverage management systems are typically used by restaurants, cafes, bars, hotels, and other hospitality businesses that serve food and beverages. They often include modules for front-of-house and back-of-house operations.

Common features of food and beverage management systems include, Menu Management, Ordering and Payments, Recipe Management, Inventory Management and Data Management.

By using a food and beverage management system, businesses can improve efficiency, reduce waste, and make data-driven decisions that can help them grow and succeed. They can also improve the customer experience by offering faster, more accurate service and customized menus.

Why should Food and Beverage operators invest in technology ?2023-06-14T03:22:11+00:00

There are several reason food and beverage operators can see a high Return on Investment when spending money in technology, and here are the key ones:

Efficiency: Streamline operations, reduce errors, and save time. For example, point-of-sale (POS) systems can automate orders, track inventory, and generate reports, while kitchen automation systems can streamline food preparation and reduce waste.

Customer Experience: Enhance the customer experience, from ordering to payment. For example, accurate ordering from a POS system, streamlining kitchen operations with a Kitchen Display system for the chefs and kitchen staff.

Marketing: Technology can help food and beverage operators reach and engage with customers

Data: Gather and analyze data on customer behavior, such as ordering history, preferences, and demographics. This data can be used to inform marketing and menu strategies and improve the customer experience.

Competition: Stay competitive in a crowded market. For example, online ordering platforms can help operators expand their reach and attract new customers, while loyalty programs can help retain existing customers.

The Zoku Integrated Commerce Suite offers a completely integrated solution between your back office and all consumer channels.

F&B POS

The omnichannel, multiplatform Zoku Point of Sale for F&B operators is a lightweight software client which works in lightning speed, online and offline, at high transaction volumes.

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CRM

The Customer Relationship Management (CRM) module delivers a real-time, 360-degree view of your customers with a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.

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Procurement

Optimize procurement processes for improved cost control with more efficient approval workflow routing.

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Advanced Inventory Management

Optimize inventory availability and keep stock levels low while meeting delivery expectations, simplifying operations and having centralized control at HQ.

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Zoku Sync

Zoku Sync connects all front-of-house, kitchen and back-end systems to create a holistic view of your enterprise: Restaurant sales, inventory and orders from every channel.

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Central Kitchen

The Zoku Central Kitchen solution comes with a strong manufacturing module and an easy to use interface for staff to enter data about ingredient consumption, assembly and transfer of finished products on a touch screen.

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Accounting & Financials

The ZOKU A&F module provides a 360-degree financial management solution. It accelerates and simplifies financial closes, provides strong expense management, offers streamlined and auditable revenue management and ensures complete real-time visibility into financial performance, enterprise-wide.

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