Full Service Solution2025-02-02T14:20:26+00:00

Zoku: A Comprehensive POS Solution for Full-Service Restaurants

Zoku’s Full-Service Restaurant POS solution is designed in combination with NetSuite to address the intricate demands of full-service dining establishments. Operating seamlessly on counter POS and tablets, it centralizes operations to deliver unmatched efficiency and control across all locations. From managing table assignments to streamlining inventory, Zoku empowers operators to deliver exceptional guest experiences with the robust capabilities of NetSuite.

Full Service F&B Suite Flow of Data

Ideal for Full-Service Establishments

  • Fine Dining Restaurants
  • Casual Dining Establishments
  • Upscale Bars and Lounges
  • Hotel Restaurants
  • Banquet Halls and Event Spaces
Group of people dining in a table service restaurant as a waitress provides attentive service by handing menus to a table customers.

Key Features

POS Capabilities

  • Intuitive, fast interface optimized for full-service restaurant operations.
  • Runs seamlessly on counter POS and tablets for flexibility and convenience.
  • Tableside ordering to enhance guest interaction and improve order accuracy.
  • Customizable order modifiers: Easily adjust orders to match guest preferences, such as ingredient swaps, portion sizes, or special requests.

Table Management

  • Real-time floor plan customization to reflect the restaurant layout.
  • Monitor table statuses to optimize seating and turnover.
  • Efficiently assign tables to enhance the flow of service.

Centralized Management

  • Manage menus, recipes, inventory, and operations for all locations directly within NetSuite.
  • Maintain consistency across your business with a single source of truth for all data and processes.
  • Ensure smooth collaboration between locations and streamline operational oversight.

Menu and Recipe Management

  • Centralized menu updates to ensure consistency across all locations.
  • Recipe management to standardize portion sizes and maintain quality.
  • Real-time inventory consumption tracking based on recipes and sales.

Inventory Management and Control

  • Centralized inventory tracking powered by NetSuite for real-time visibility across all locations.
  • Automated tracking of inventory consumption and wastage to reduce spoilage and optimize costs.
  • Integrated procurement management through NetSuite to ensure stock availability.

Kitchen Management

  • Kitchen Display System (KDS) for real-time order updates and tracking.
  • Automated kitchen printing to ensure accuracy and efficiency.
  • Streamlined communication between front-of-house and back-of-house teams.

Integration with Reservation Management Software

  • Seamless integration with third-party reservation systems for streamlined table bookings and management.
  • Real-time synchronization of reservation data with Zoku POS to ensure accurate table availability.

Analytics in NetSuite

  • Access detailed reports on sales, inventory, and customer behavior, all powered by NetSuite.
  • Real-time dashboards with actionable insights to support data-driven decisions.
  • Monitor wastage trends and sales performance to optimize operations.

Customer Management and Loyalty Programs

  • Build guest profiles to enhance personalized service.
  • Implement loyalty programs to encourage repeat visits and reward frequent diners.
  • Analyze customer preferences to tailor promotions and marketing efforts.

Why Choose Zoku for Full-Service Restaurants?

Zoku is more than a POS system—it’s a complete operational hub designed to unify and streamline every aspect of your full-service restaurant. By integrating advanced features like POS capabilities, table management, centralized management, and analytics with the robust capabilities of NetSuite, Zoku ensures your operations are optimized for success while enhancing guest satisfaction.

Ready to transform your full-service restaurant operations?

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