operations across all stores and online channels,
integrating all cost and revenue centers:
Streamline and optimize your retail operations across all stores and online channels, integrating all cost and revenue centers:
- Does management of orders, inventory, accounting, procurement take time that would be better spent growing your business ?
- Are you integrating Accounting, Inventory Management, Logistics, HR & Payroll, POS and eCommerce to provide a unified view of your operations and customers?
- Do you have at your fingertips all the data and advanced analytics tools you need to make the right decisions at the right times?
- Do you have multiple Point-to-Point integrations which consume time and resources? Wouldn’t enterprise-wide integration make more sense?
Zoku for eCommerce is powered by NetSuite, the world’s leading ERP, and comes with pre-built integrations with leading eCommerce platforms including Magento, Shopify and WooCommerce.
Omnichannel Platform for B2B and B2c eCommerce Operators
A successful ecommerce operation does not stop at the front end: Customers’ ecommerce experience can abruptly end if they don’t receive their purchase in a timely manner, have a confusing or otherwise off-putting encounter with a customer service rep, or run into problems post-purchase. It doesn’t matter if everything “works perfectly” while browsing and dropping product in their virtual shopping carts. Your ecommerce, accounting, inventory, procurement and logistic systems have to work together to support a reliable, seamless, shop-with-us-again experience.
ZOKU for eCommerce is a comprehensive omnichannel suite with consumer sales channels and back office functions – Accounting, Inventory Management, Procurement, and HR, all seamlessly integrated.
Zoku’s cloud based integration layer ensures a seamless flow across all your digital sales channels, from your own B2C or B2B eCommerce store to marketplaces and mobile apps as well as POS for any physical shops you may have.
Zoku’s Omnichannel Point Of Sale and Warehouse Management System complete the offering that enables you and your customers to benefit from the best of both worlds: innovative e-commerce backed by the powerful back-office, Point Of Sale and warehouse management systems.
The result is a single, unified data hub that eliminates incompatible silos and conflicting apps, freeing up your time and resources to concentrate on customers and building your business rather than software incompatibilities and inefficient process flows. The best part is that Zoku’s out-of-the-box software solutions and a suite of API integrations replace costly, time-consuming IT projects.
Streamline your logistics, product, sales data and reporting, powered by the world’s most advanced Accounting, Inventory Management, Procurement and CRM modules, as recognized by leading research firms like Gartner, IDC and Forrester. A unified data repository serves as the single source of truth. It’s all one system “under one roof.” Your roof.
Zoku for eCommerce gives you the information and insights needed to achieve peak performance for your store and digital channels as well as your logistics and back office operations.
While there are many options in the market to integrate accounting, order and inventory management, customer management, reporting systems and sales channels (online and in-store), Zoku offers an integrated platform powered by Oracle NetSuite, the leading Cloud ERP system + the leading eCommerce platforms + Zoku’s advanced Point of Sale, Warehouse and Inventory Management module.
Unlike other options that may include point to point integrations with back office systems, sales channels and warehouse operations, Zoku offers a unified platform powered by the leading technologies and coupled with Zoku’s modules.
While you can uses batch and manual processes to sync your online store(s) and NetSuite, there are several benefits for growing ecommerce companies that make the use of a connector a must, including:
- Real-time accurate data synchronization ensuring that the data is up-to-date and accurate, reducing the likelihood of errors and improving decision-making.
- Streamlined operations by automating many of the routine tasks such as order processing, inventory management, and shipping.
- Better inventory management to manage stock levels, reduce stockouts, and optimize their inventory management.
- Enhanced order processing by automating order processing, reducing the likelihood of errors and speeding up the order fulfillment process.
- Improved financial management by automating financial processes such as billing, invoicing, and payments.
- Increased efficiency eliminating the need for manual data entry and reducing the likelihood of errors, leading to increased efficiency and cost savings.
Growing eCommerce companies need NetSuite for several reasons:
- Streamlined operations: NetSuite can help ecommerce companies streamline their operations by integrating all the different business functions into a single system. This includes everything from inventory management and order processing to accounting and financial management.
- Better inventory management: An NetSuite they can manage their inventory by providing real-time visibility into inventory levels, tracking product movement, and automating the replenishment process.
- Improved customer service: Provide better customer service by quickly accessing customer data, including order history, payment details, and shipping information, this applies to online and in-store customers for retailers with physical stores.
- Increased efficiency: Automate many of the routine tasks that ecommerce companies perform, freeing up time and resources to focus on more strategic initiatives.
- Better data analysis, not limited to eCommerce transactions, based on real-time data.
Overall, NetSuite can help ecommerce companies run more efficiently, improve customer service, and make better decisions based on data-driven insights.
An Integrated Management System (IMS) for ecommerce retailers is a single, unified system that combines and manages all the core business processes and functions of an ecommerce retailer, including:
Ecommerce platform and POS integration to manage all aspects of sales, including product listings, pricing, promotions, and order processing as well as customer management, loyalty, promotions working seamlessly between online and physical stores.
- Inventory management: The IMS manages inventory levels and automates inventory tracking to prevent stockouts, optimize stock levels, and reduce the costs associated with excess inventory.
- Order management: The IMS automates the order management process, including order entry, processing, fulfillment, shipping, and tracking, to ensure that orders are fulfilled efficiently and accurately.
- Financial management: Billing, invoicing, and payments, providing a complete and accurate view of financial performance.
- Customer management
- Reporting and analytics
Zoku offers an Integrated Management System powered by NetSuite, the world’s leading Cloud ERP integrated with Zoku Point of Sale and Warehouse & Inventory Management Solutions and leading eCommerce platforms including Magento, Shopify and WooCommerce.
The Zoku Integrated Commerce Suite offers a completely integrated solution between your back office and all customer touch points across all channels.
The omnichannel, multiplatform ZOKU Point of Sale consists of a lightweight client which works in lightning speed, online and offline, at high transaction volumes.
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The ZOKU Warehouse Inventory is an add-on cross-platform mobile application offering diverse capabilities. It comes with a user-friendly interface for warehouse operations staff to facilitate order receipt, transfer, fulfillment, counts as well as manufacturing tasks.
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Optimize procurement processes for improved cost control with more efficient approval workflow routing.
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Optimize inventory availability and keep stock levels low while meeting delivery expectations, simplifying operations and having centralized control at HQ.
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Choose any of the leading eCommerce platforms that suits your business and budget. Zoku’s Omni-Commerce API will integrate your eCommerce stores with your back-office systems, warehouses and your Point Of Sale system.
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Zoku Sync connects all front-end and back-end systems to create a holistic view of your retail operations: order lifecycle and inventory from every distribution channel.
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The Zoku Retail Analytics Platform creates a unified, actionable repository of all data relevant to each dimension of retail operations, making this integrated and enriched information easily accessible and actionable enterprise-wide, customized for each manager.
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The ZOKU A&F module provides a 360-degree financial management solution.
LEARN MOREThe Customer Relationship Management (CRM) module delivers a real-time, 360-degree view of your customers with a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.
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