Point Of Sale Netsuite2024-12-03T15:15:09+00:00

Kickstart your store and digital channels as well as your logistics and back office operations into high gear with the Zoku For NetSuite Omnichannel Point-Of-Sale (POS) system.

Leverage the power of Zoku’s Point-Of-Sale (POS) with NetSuite in real time, with advanced sales, inventory management, and CRM integration and reporting.

Zoku’s Point-Of-Sale (POS) with NetSuite Works With Your Existing Hardware

Zoku offers a multi-platform POS that works on your existing hardware, including peripherals such as receipt printers, barcode scanners and scales. The POS comes with a modern user interface that also works on state-of-the art mobile checkout devices. It allows you to achieve a very attractive TCO without any of the upfront investments associated with all-in-one solutions that result in fragmented operations. Zoku POS takes full advantage of the power of NetSuite to drive your operations without unnecessary middleware.

Use Zoku’s NetSuite Point-Of-Sale(POS) to Streamline Your Business Operations

Streamline your operations with sales transactions that post directly into NetSuite, for any of your existing subsidiaries, classes, and departments.

Zoku offers completely paperless auto Accounts Payable and 3 Way Matching with the scanning of vendor bills directly processed into NetSuite.

Superior Cx

Get to know your customer base even better, as the Zoku’s Point-Of-Sale(POS) by NetSuite supports advanced Loyalty points, cash backs, coupons and promos.

Native Omnichannel

With Zoku POS, everything from your inventory to your sales orders and customers are connected under the one, centrally located system: NetSuite.

The Solution, which has achieved Built for NetSuite certification includes an intelligent client application that works in online and offline mode on any POS hardware and a cloud based integration layer that integrates with NetSuite and any consumer channels and essentially any service such as Marketplaces, 3PLs and Payment Processors:

  • Order online, e-commerce delivery
  • Order online, pick up in-store
  • Pay in store, pick up in-store
  • Pay in store, e-commerce delivery
  • Pay in one store, pick up in another

Minimum Requirements: Windows 8 or Higher/iOS 9+/Android 7+

Natively Integrated with NetSuite

Loyalty Programs and Promotions

Zoku comes with the most advanced loyalty and promotion logic that allows you to set up any single or stackable promotion you may wish and offer the promotions to the your customers while making sure you properly account for it in your books by applying the discount across all items.

The Zoku POS with NetSuite is ideal for Retail, F&B and B2B operators, as well as operators who have a mix of Retail, F&B and B2B Business Units and want to overcome the inefficiencies of running different systems for each Business Unit!

NetSuite POS: Retail solution for Fashion, General Merchandise, Electronics, Health & Beauty. Serial number tracking, bundled sales, special orders, layaways, order lookup, easy returns.

RETAIL

Fashion & Apparel, General Merchandise, Electronics, Health & Beauty

  • Identify pieces of inventory with a unique serial number

  • Bundle individual items to sell them as a package

  • Special/Custom Orders and Layaways

  • Look Up previous orders of your customers while serving them

  • Accept returns, exchanges and refunds with or without receipts

NetSuite POS Food & Beverage management: Calculate meal costs, process custom orders, integrate ordering points, streamline kitchen communication, monitor prep times, analyze data.

FOOD & BEVERAGE

Quick Service Restaurants, Table Service Restaurants and Bars

  • Calculate the Cost of each Meal

  • Easily process even the most complicated, custom made orders: Size, Flavors, Extra Ingredients

  • The Zoku Sync Integration Layer also enables you to connect other ordering points, such as Kiosks and Mobile Ordering Devices and Apps directly to the POS and KDS as well as 3rd parties such as Ordering Sites

  • Kitchen Display System (KDS) – The KDS module works on any type of screen to streamline kitchen communication, reduce human error, and monitor prep times for each dish. The prep time for each order is recorded, which allows management to further analyze the data across all outlets and respond to customer feedback.

Wholesale and distribution operators benefit from Zoku's NetSuite POS for cash and carry, mobile sales reps, showrooms, trade shows, and retail locations.

B2B

Operators in the wholesale and distribution industries can also benefit from Zoku POS functionality when they also operate as a cash and carry, have sales reps who visit their customers and take orders on a mobile POS, have a showroom for walk-in customers, participate in trade shows or have separate retail locations either permanent or pop-ups.

When Does a Business Need a POS System?2023-06-13T20:57:39+00:00

An integrated ERP (Enterprise Resource Planning) and POS (Point-of-Sale) system like Zoku, is a software solution that combines the functionalities of both systems into a single, unified platform. This integration enables businesses to manage their front-end and back-end operations seamlessly, improving operational efficiency, reducing errors, and increasing visibility into business performance.

By integrating ERP and POS systems, businesses can gain several benefits, including:

  • Real-Time Data: Integration of ERP and POS systems provides real-time visibility into sales, inventory, and financial data.
  • Streamlined Operations: Integration of ERP and POS systems streamlines front-end and back-end operations, reducing manual data entry and minimizing errors.
  • Improved Reporting: Integration of ERP and POS systems enables businesses to generate customized reports on sales, inventory, and financial data.
  • Better Customer Experience: Integration of ERP and POS systems enables businesses to provide a seamless shopping experience for customers.

In summary, an integrated ERP and POS system is a software solution that combines the functionalities of both systems into a single platform, providing real-time data, streamlined operations, improved reporting, and a better customer experience.

Why Are POS Systems Important?2023-06-13T20:58:40+00:00

Point-of-sale (POS) systems are important for several reasons, including:

  • Efficient Transaction processing: Easy and efficient for businesses to process transactions by automating many aspects of the transaction process, including price calculation, inventory management, and payment processing, which can save time and reduce errors.
  • Inventory Management: POS systems provide real-time tracking of inventory levels helping businesses avoid stock shortages or overstocking, which can impact sales and profitability.
  • Sales Data including customer behavior, popular products, and sales trends. This data can be used to gain insights into business performance and make informed decisions on inventory, pricing, and marketing.
  • Improved Customer Experience: POS systems can improve the customer experience by enabling faster transactions, reducing errors, and offering more payment options, personalization, promotions, loyalty
  • Streamlined Operations by automating tasks such as inventory management, ordering, and reporting. This can save time and reduce costs, which can improve profitability.
Are Cloud POS systems better than On Premise POS systems ?2023-03-02T19:13:28+00:00

The choice between cloud-based and on-premise point-of-sale (POS) systems depends on various factors, and there is no one-size-fits-all answer. Both types of POS systems have their advantages and disadvantages, and the decision ultimately comes down to the specific needs and goals of the business.

Cloud-based POS systems, also known as Software as a Service (SaaS) POS systems, are hosted on remote servers and accessed through the internet. Some advantages of cloud POS systems include accessibility, scalability and cost-effectiveness.

On-premise POS systems, on the other hand, are installed and run locally on the business’s own servers and computers. Some advantages of on-premise POS systems include control, customization options and possible stability especially in locations with poor connectivity.

There are, also, hybrid solutions such as the Zoku POS which include a thin/smart client application running on the POS device to enable users to get the best of both worlds.

Does Point-of-Sale (POS) Software work only on specific hardware and operating systems ?2023-03-02T19:12:52+00:00

Some POS software is designed to work with specific hardware and operating systems, while others are designed to be more flexible and adaptable. Proprietary POS systems that are sold as a complete package with specific hardware components, such as cash registers, barcode scanners, and receipt printers, are more likely to be limited in terms of the operating systems they can run on. This is because the software is tightly integrated with the hardware, and may not be compatible with other hardware or operating systems.

However, modern POS software solutions like Zoku are designed to be more flexible and work with a wide range of hardware and operating systems. Before choosing a POS software solution, it is important to research the system’s hardware and software requirements to ensure that you are not locked in a previous generation solution where software and hardware are coupled, and that the solution you choose is flexible enough to operate on your preferred hardware and operating systems and is future proof.

What is an omnichannel Point of Sale (POS)?2023-03-02T19:12:15+00:00

An omnichannel point of sale (POS) refers to software that enables businesses to sell products and services through multiple channels, such as brick-and-mortar stores, online stores, mobile apps and marketplaces, while providing a seamless and integrated shopping experience for customers.

The main advantage of an omnichannel POS system is that it allows retailers to provide a consistent and personalized shopping experience for their customers, regardless of the channel they use to make a purchase. This can lead to increased customer satisfaction, loyalty, and sales, as well as improved inventory management and operational efficiency for the business.

Zoku POS uses a single database, NetSuite, as the single source of truth.

ZOKU’S POINT OF SALE FEATURES

Recording Sales

  • Sync all items to POS (offline capability)
  • Barcode scanning with any scanner
  • Search items by ID or name
  • Automatic promo/discount application
  • Manual discount application, per-user limit andb submission control
  • Line-by-line sales commission
  • Process returns and exchanges along with sales in a single invoice
  • Graphic receipt printing—any font, any size, images and symbols

Payment Management

  • Unlimited split payments per sale
  • Support for unlimited number of custom payment methods available
  • Configurable rounding and fixed-value options for each method
  • Integration with Stripe payment devices (where supported)
  • Direct-to-NetSuite reconciliation for shift payments (shift close), for any start/end time

Managing Inventory

  • Real-time inventory control with direct posting sales, returns, and transfers
  • Inventory level lookup for all items and locations in a single screen
  • Accept Purchase Orders and Transfer Orders in the POS interface or the Zoku Mobile app
  • Receive items in a 2-step process
  • 3-way matching facility with a simple wizard interface
  • Scan documents direct-to-NetSuite
  • Generate Transfer Orders from POS store to another location
  • Generate Vendor Returns from POS store to any vendor in NetSuite

Managing Customers
& Loyalty

  • Link customers to sales by adding them to NetSuite CRM instantly
  • Full support for loyalty points accrual and redemption for any sale to registered customers
  • Configurable exclusions and loyalty promotions for items and payment methods
  • Instant insights into customer loyalty through NetSuite reporting

Search

  • Retrieve any item record, even after sales discontinuation
  • Retrieve historic sales (from NetSuite), and local POS sales quickly
  • Retrieve customer information with any part of a name, phone number, or customer/national ID

Connecting to Other Channels and Internal & External Services

  • Fulfillment options for every sale
  • Single customer profile across POS and online sales
  • Connect to virtually any service via the API Layer: 3PL, Delivery Services, Payment Processors, etc

OUR CLIENTS

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Don’t burden your business with fragmented systems and processes.

Choose a next generation suite trusted by leading businesses around the world and backed by a strong development team with dedicated 24/7 support. Contact us today!

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