Unlock the Power of Omnichannel Retail with Zoku
Elevate Your Business with Seamless Integration Across All Channels

Zoku is a comprehensive omnichannel solution powered by Oracle NetSuite, designed to streamline your operations, enhance customer experiences, and provide real-time insights into your business. Whether you are in retail, F&B, or B2B, Zoku enables you to manage sales, inventory, and customer interactions across multiple platforms, all under this omnichannel retail system.

Key Features

Omnichannel POS Integrations

Omnichannel POS for Retail, Distribution & F&B: Zoku’s omnichannel POS system empowers businesses, from apparel stores to restaurants and distributors, with seamless transactions across all channels. Whether it’s in-store, at a trade show, or a pop-up event, Zoku supports both quick service and table service operations.
Mobile & Offline Omnichannel POS: With Zoku, your omnichannel POS is always available, even offline. Our system works seamlessly ensuring uninterrupted operations no matter where you are.
Customizable Omnichannel POS Interface: Zoku’s omnichannel POS interface is designed for both your staff and your customers. It’s easy to use and optimized for efficiency, with features like barcode scanning, product searches, and integrated loyalty programs.
Real-time Omnichannel POS Integration(s) with NetSuite: Zoku provides real-time integration with NetSuite, ensuring your sales, inventory, and customer data are always accurate and consistent across every touchpoint. This eliminates errors and provides a single source of truth for your business.

B2B & B2C Omnichannel Management

Tailored for Your Needs: Zoku integrates with any eCommerce platform, supporting both B2C and B2B sales with features like personalized loyalty programs, trade discounts, and customer- specific pricing.
Advanced Inventory & Order Management: Sync inventory in real-time across stores and warehouses, and manage orders and shipments from a single, centralized system.
Global Marketplace Integration: Connect seamlessly with major global and regional marketplaces, and support local marketplaces via the Commerce API.

Warehouse & Inventory Management

Streamlined Operations: Manage your warehouse activities efficiently with a multiplatform app that runs on any device, including mobile phones and PCs.
Real-time Updates: Receive and fulfill orders, count stock, transfer items, and more-all from your device, with real-time updates directly into NetSuite.
Centralized Control: Integrate your POS, eCommerce, and warehouse systems into a single unified system, ensuring consistent data and optimized operations.

The Zoku Difference

Natively Integrated with NetSuite

Fully certified “Built for NetSuite” POS, inventory, and order management systems that drive your business operations.

Omnichannel by Design

Connect your physical stores, eCommerce platforms, and back-office operations with a true omnichannel solution that integrates with payment processors, delivery services, and third-party logistics (3PL) providers.

Global Reach, Local Expertise

With centers in Asia, Europe, and North America, Zoku is built to serve businesses worldwide, offering flexible solutions to meet your unique needs.

Why Choose Zoku?

Comprehensive Integration: From payments to inventory management, everything connects seamlessly within one platform, powered by Oracle NetSuite.
Customizable Solutions: Tailor your omnichannel setup to meet the needs of your business, whether you operate in retail, F&B, or B2B.
Scalability: Grow your operations across multiple channels without the headaches of managing separate systems.
Superior Customer Experience: Engage customers with personalized loyalty programs, targeted promotions, and a streamlined checkout process.

Customer Reviews

Verified and published by Oracle NetSuite.

View on SuiteApp

Easy-to-use POS

We decided to go with the Zoku Integrated Commerce – POS Module when we moved to using NetSuite. Everyone from the backend team to the front-of-house sales people found the system really easy to use and got used to it really quickly. The ability to use the POS off of a computer or handheld device also allowed us to be flexible in our different sales channels.

The Zoku support team is also quick to respond and is able to work with the company to constantly enhance the system when needed. A POS we would highly recommend being used with NetSuite.

Great Software and Support

We needed an integrated POS for NetSuite that is fast and easy to use with complex promotions features and a strong loyalty program syncing in NetSuite so we could have one loyalty program for our stores and eCommerce. Zoku delivered this and their support is great.

A SuiteApp that I Trust

I have been using Zoku POS since 2017. During these six years, | have been able to see the continuous improvements and enhancements they have made to the SuiteApp. I was lucky enough to work hand-in-hand with the developers on some features. The POS is easy to use and fast. Itis able to cater to complex discount mechanics to attract our customers and help us stay competitive in the industry. The software is able to be used on multiple hardware platforms. caters well to pop-up stores too. Above all, the support is excellent.

Implementation Delivers Big Results

We recently implemented Zoku POS across 110+ stores, streamlining operations and improving efficiency with great success. Zoku’s seamless integration with NetSuite ERP has significantly reduced the amount of labor required to translate data between the two systems. This SuiteApp has not only saved time but also minimized errors and ensured accurate and up-to-date information across all stores. Overall, Zoku POS has proven to be a game-changer in enhancing operational efficiency and effectiveness for our business spread over multiple locations nationwide.

Reliable and Powerful POS for both Physical and Online Stores!

The implementation of Zoku SuiteApp a few years ago went very smoothly, and we are very happy with it so far. Reliable synchronization of inventory in NetSuite and with our online store, and very flexible and powerful POS software that allows serialized inventory and validation for each sale. No regrets at all!

Great SuiteApp for our Retail Stores

We have two retail stores that required a POS when moving to NetSuite. We started out with an app that was not Zoku, and it was a nightmare. The lag times and glitches were a huge problem. Once we have moved to Zoku Integrated Commerce, those problems have improved a great deal. The SuiteApp is straightforward and easy to learn and use. I have also found the support team incredibly helpful for minor issues, as well as being open to making upgrades we request. All in all, I would recommend Zoku over all the other POS apps I’ve looked at that integrate with NetSuite. Thanks Zoku!