Products: Omnichannel Retail2025-01-28T15:14:16+00:00

Unlock the Power of Omnichannel with Zoku
Elevate Your Business with Seamless Integration Across All Channels

Zoku is a comprehensive omnichannel solution powered by Oracle NetSuite, designed to streamline your operations, enhance customer experiences, and provide real-time insights into your business. Whether you are in retail, F&B, or B2B, Zoku enables you to manage sales, inventory, and customer interactions across multiple platforms, all under one unified system.

Key Features

Omnichannel POS Integrations

  • Omnichannel POS for Retail, Distribution & F&B: Zoku’s omnichannel POS system empowers businesses, from apparel stores to restaurants and distributors, with seamless transactions across all channels. Whether it’s in-store, at a trade show, or a pop-up event, Zoku supports both quick service and table service operations.
  • Mobile & Offline Omnichannel POS: With Zoku, your omnichannel POS is always available, even offline. Our system works seamlessly ensuring uninterrupted operations no matter where you are.
  • Customizable Omnichannel POS Interface: Zoku’s omnichannel POS interface is designed for both your staff and your customers. It’s easy to use and optimized for efficiency, with features like barcode scanning, product searches, and integrated loyalty programs.
  • Real-time Omnichannel POS Integration(s) with NetSuite: Zoku provides real-time integration with NetSuite, ensuring your sales, inventory, and customer data are always accurate and consistent across every touchpoint. This eliminates errors and provides a single source of truth for your business.
A retail store associate using with the Zoku POS at the store counter
A retail store counter

B2B & B2C Omnichannel Management

  • Tailored for Your Needs: Zoku integrates with any eCommerce platform, supporting both B2C and B2B sales with features like personalized loyalty programs, trade discounts, and customer- specific pricing.
  • Advanced Inventory & Order Management: Sync inventory in real-time across stores and warehouses, and manage orders and shipments from a single, centralized system.
  • Global Marketplace Integration: Connect seamlessly with major global and regional marketplaces, and support local marketplaces via the Commerce API.

Warehouse & Inventory Management

  • Streamlined Operations: Manage your warehouse activities efficiently with a multiplatform app that runs on any device, including mobile phones and PCs.
  • Real-time Updates: Receive and fulfill orders, count stock, transfer items, and more-all from your device, with real-time updates directly into NetSuite.
  • Centralized Control: Integrate your POS, eCommerce, and warehouse systems into a single unified system, ensuring consistent data and optimized operations.

The Zoku Difference

Why Choose Zoku?

  • Comprehensive Integration: From payments to inventory management, everything connects seamlessly within one platform, powered by Oracle NetSuite.

  • Customizable Solutions: Tailor your omnichannel setup to meet the needs of your business, whether you operate in retail, F&B, or B2B.

  • Scalability: Grow your operations across multiple channels without the headaches of managing separate systems.

  • Superior Customer Experience: Engage customers with personalized loyalty programs, targeted promotions, and a streamlined checkout process.

Case Studies

Mercato

Mercato: Retailtainment In Action with Zoku’s Unified Retail and F&B Platform

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Enviably Me

Enviably Me Achieves Unified Commerce with Zoku Combining the Power of NetSuite, Adobe Commerce, and Omni-POS and Inventory Management

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Cloe Moda logo
Cloe Moda

How Cloe Moda Transformed Its Retail Operations with NetSuite and Zoku’s Unified Commerce Platform

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Our Clients

Ready to elevate your NetSuite POS with Zoku?

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