Kick your store and digital channels as well as your logistics and back office operations into high gear with the Zoku Omnichannel POS system.

Leverage the power of real time advanced sales reporting, inventory management, and CRM integration.

Zoku offers a multiplatfrorm POS that works on your existing hardware, including peripherals such as receipt printers, barcode scanners and scales. The POS comes with a modern user interface that also works on state-of-the art mobile checkout devices. It allows you to achieve a very attractive TCO without any of the upfront investments associated with allin-one solutions that result in fragmented operations.

Streamline your business Operations

Streamline your operations with sales transactions that post directly into management software, for any of your existing subsidiaries, classes, and departments.

Zoku offers completely paperless auto Accounts Payable and 3 Way Matching with the scanning of vendor bills.

Superior Cx

Get to know your customer base even better, as the Zoku POS supports advanced Loyalty points, cash backs, coupons and promos.

Native Omnichannel

With Zoku POS, everything from your inventory to your sales orders and customers are connected under the one, centrally located system.

The Solution includes an intelligent client application that works in online and offline mode on any POS hardware and a cloud based integration layer that integrates with any consumer channels and essentially any service such as Marketplaces, 3PLs and Payment Processors:

  • Order online, e-commerce delivery
  • Order online, pick up in-store
  • Pay in store, pick up in-store
  • Pay in store, e-commerce delivery
  • Pay in one store, pick up in another

Minimum Requirements: Windows 8 or Higher/iOS 9+/Android 4+

The Zoku POS is ideal for Retail, F&B and B2B Operators, as well as operators who have a mix of Retail, F&B and B2B Business Units and want to overcome the inefficiencies of running different systems for each Business Unit!

Zoku comes with the most advanced loyalty and promotion logic that allows you to set up any single or stackable promotion you may wish and offer the promotions to the your customers while making sure you properly account for it in your books by applying the discount across all items.

RETAIL

Fashion & Apparel, General Merchandise, Electronics, Health & Beauty

  • Identify pieces of inventory with a unique serial number
  • Bundle individual items to sell them as a package
  • Special/Custom Orders and Layaways
  • View stock availability for any item across all stores and warehouses
  • Look Up previous orders of your customers while serving them
  • Accept returns, exchanges and refunds with or without receipts

FOOD & BEVERAGE

Quick Service Restaurants, Table Service Restaurants and Bars

  • Calculate the Cost of each Meal
  • Easily process even the most complicated, custom made orders: Size, Flavors, Extra Ingredients
  • The Zoku Sync Integration Layer also enables you to connect other ordering points, such as Kiosks and Mobile Ordering Devices and Apps directly to the POS and KDS as well as 3rd parties such as Ordering Sites
  • Kitchen Display System (KDS)
    The KDS module works on any type of screen to streamline kitchen communication, reduce human error, and monitor prep times for each dish. The prep time for each order is recorded, which allows management to further analyze the data across all outlets and respond to customer feedback.

B2B

Operators in the wholesale and distribution industries can also benefit from POS functionality when they also operate as a cash and carry, have sales reps who visit their customers and take orders on a mobile POS, have a showroom for walk-in customers, participate in trade shows or have separate retail locations either permanent or pop-ups.

Zoku POS uses a single database as the single source of truth.

FEATURES:

Recording Sales

  • Sync all items to POS (offline capability)
  • Barcode scanning with any scanner
  • Search items by ID or name
  • Automatic promo/discount application
  • Manual discount application, per-user limit andb submission control
  • Line-by-line sales commission
  • Process returns and exchanges along with sales in a single invoice
  • Graphic receipt printing—any font, any size, images and symbols

Payment Management

  • Unlimited split payments per sale
  • Support for unlimited number of custom payment methods available
  • Configurable rounding and fixed-value options for each method
  • Integration with Stripe payment devices (where supported)

Managing Inventory

  • Real-time inventory control with direct posting sales, returns, and transfers
  • Inventory level lookup for all items and locations in a single screen
  • Accept Purchase Orders and Transfer Orders in the POS interface or the Zoku Mobile app
  • Receive items in a 2-step process
  • 3-way matching facility with a simple wizard interface
  • Generate Transfer Orders from POS store to another location
  • Generate Vendor Returns from POS store to any vendor

Managing Customers
& Loyalty

  • Link customers to sales by adding them to the CRM instantly
  • Full support for loyalty points accrual and redemption for any sale to registered customers
  • Configurable exclusions and loyalty promotions for items and payment methods
  • Instant insights into customer loyalty through reporting

Search

  • Retrieve any item record, even after sales discontinuation
  • Retrieve historic sales and local POS sales quickly
  • Retrieve customer information with any part of a name, phone number, or customer/national ID

Connecting to Other Channels and Internal & External Services

  • Fulfillment options for every sale
  • Single customer profile across POS and online sales
  • Connect to virtually any service via the API Layer: 3PL, Delivery Services, Payment Processors, etc

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